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Modality vs Eventbrite
Eventbrite is a ticketing marketplace. Modality is the all-in-one event platform for venues, producers, artists, brands, and creators, so your ticketing, CRM, marketing, and the door live in one workspace, on lower fees, with a free plan that doesn’t cap attendees.
| Modality | Eventbrite | |
|---|---|---|
| Ticketing fee | 1.9% free plan → 0.9% Pro → 0.5% Business, and $0 per-ticket fee (plus standard Stripe processing). | Per-ticket service fee plus payment processing on paid tickets. |
| Free plan | Free forever, unlimited events & CRM, RSVPs, and QR check-in, no attendee caps. | Free to list free events; paid events incur fees. |
| Built-in CRM | Every RSVP, buyer, and fan becomes a living contact record you own and keep. | Attendee data lives inside the ticketing platform. |
| Email & SMS marketing | Built in: campaigns, audiences, and merge fields across email and SMS. | Basic email tools; not a full marketing suite. |
| Automations | Built-in rules and sequences (trigger → action) and AI agents. | Limited built-in automation. |
| AI setup | Describe your event or paste a link, and AI scaffolds the page, tickets, forms, and follow-ups. | |
| At-the-door payments | Tap to Pay on iPhone plus card readers, built into the Modality app. | Organizer app for on-site entry and sales. |
| Own your audience | Export and keep your contacts: they’re yours, not locked to a marketplace. | Marketplace-centric; discovery favors the platform. |
Comparison based on publicly available information about Eventbrite and may change, so check Eventbrite’s site for current pricing and features. Modality figures reflect our published plans.
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