Know your audience.
A flexible CRM purpose-built for creative businesses. Organize contacts with tags, custom fields, and smart lists, then use that data to drive campaigns, automations, and growth.
Key capabilities
Everything you need to run it, nothing you don't.
Contact Management
Store and manage unlimited contacts with rich profiles including name, email, phone, company, and notes.
Tags & Lists
Organize contacts with color-coded tags and dynamic or static lists for precise audience segmentation.
Custom Fields
Add text, number, date, dropdown, and checkbox fields to capture the data that matters to your business.
Activity Timeline
See every touchpoint (form submissions, ticket purchases, email opens, and tag changes) in chronological order.
CSV Import
Bulk import contacts from spreadsheets with smart column mapping, duplicate detection, and validation.
Saved Views
Create filtered, sorted views of your contacts and save them for one-click access across your team.
Why teams choose Modality
Unlimited contacts on every plan
Full-text search across all contact fields
Merge duplicate contacts with one click
Export contacts to CSV at any time
GDPR-friendly with consent tracking and data deletion
Real-time sync with connected ESPs
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