Set it. Forget it.
Build powerful workflows that run themselves. Trigger actions when contacts submit forms, buy tickets, or hit a tag, then let automations handle the follow-up across every channel.
Key capabilities
Everything you need to run it, nothing you don't.
Event Triggers
Start workflows when contacts submit forms, purchase tickets, get tagged, join lists, or hit custom events.
Conditions
Branch workflows based on contact data, tags, purchase history, or custom field values.
Time Delays
Add waits of minutes, hours, or days between steps to space out follow-ups naturally.
Multi-Step Actions
Chain together tagging, list updates, email sends, webhook calls, and field updates in a single flow.
ESP Sync
Push contacts and tags to Brevo, Mailchimp, or Klaviyo as an automation action, keeping everything in sync.
Execution Logs
Full audit trail of every automation run: see what triggered, which path was taken, and what actions fired.
Why teams choose Modality
Unlimited active automations on all plans
Test mode to dry-run workflows before going live
Pause and resume automations without losing state
Real-time execution monitoring with error alerts
Version history for every workflow change
Pre-built templates for common event workflows
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